Computing Support

Computer network news and tips on how to perform certain tasks in software on the Crops Network. If you can't find an answer here or if something does not work as outlined below, send us email and we will try our best to get a resolution to your problem.

E-mail	Web, internet
Printing	FAQs
Posters	Slides
Services & Policy	Software Tutorials

Important Notices

Recent Announcements

Color printer in ALS 3029 is repaired. We have learned some lessons based on our experience with this repair. They apply to both the color and black-and-white laser printers:

Please do not use paper other than the type in the printer unless it is pre-approved by cssnethelp.

Do not clear paper jams by yourself. Send a message to cssnethelp for assistance. This may be inconvenient, but less so than having the printer broken again. It apparently is not that hard to seriously damage the printers.

Thank you

Current Projects

The following are our current projects. Each category has been assigned a rating of 1 - 3 in priority with 1 the highest.

Current Projects

1) Computer Setups – Isabel Vales, Russ Karow, Jay Noller, Carol Garbacik, Crops Accounting, Mary Staben, Gary Stephenson

1) Equipment orders - Monitor - Staben, Ilink card- Cassidy

1) Work with Microsoft on Tablet cloning issues.

2) Computer Upgrades – Jay Noller HD install

2) Wireless Network Upgrades (Crops, ALS, Hyslop - need to send maps for wireless coverage of ALS building and Crops ASAP so work can begin

2) Continue moving users from agro1 to the new agro cluster.

3) Monitor installs – Isabel Vales, Carol Mallory-Smith, Daryl Ehrensing, Arnold Appleby

3) Computer Lab Upgrade - Crops 240 - all computers are to be replaced with computers purchased from IS. Complete Crops 150 installation.

3) Polycom self-help items

3) Digital imaging of materials for classes - hardware, software, applications

3) Data Transfer – archiving Jolliff materials

3) Mobile Digital Classroom setup – Noller Technology Resource Fund grant

Work Schedules for the computing support staff

September 19-23	Monday	Tuesday	Wednesday	Thursday	Friday
Network Support
Curt	Vacation	Vacation	Vacation	Vacation	Vacation
Marcia	9:00-5:00	9:00-5:00	9:00-5:00	9:00-5:00	9:00-5:00
Ben	7:30-5:00	7:30-5:00	7:30-5:00	7:30-5:00
Web Support
Sara	8:00-5:00 Remote	8:00-5:00 Remote	8:00-5:00 Remote	8:00-5:00 Remote	8:00-5:00 Remote
Chris	8:00-3:30 Crops 153	8:00-3:30 ALS 3017	8:00-3:30 Crops 153	8:00-3:30 ALS 3017	8:00-3:30 Crops 153

September 26-30	Monday	Tuesday	Wednesday	Thursday	Friday
Network Support
Curt	9:00-5:00	9:00-5:00	9:00-5:00	9:00-5:00	9:00-5:00
Marcia	9:00-5:00	9:00-5:00
Ben	7:00-1:00	7:00-2:00		7:00-1:00
Web Support
Sara	8:00-5:00 Crops 153	8:00-5:00 ALS 3017	8:00-5:00 ALS 3017	8:00-5:00 Remote	8:00-5:00 Remote
Chris			10:30-3:30 Crops 153		10:30-3:30 ALS 3017

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OREGON STATE UNIVERSITY
109 Crop Science Building
Corvallis, OR 97331-3002